To make and receive calls each of the employees should have a SIP-line. To add a SIP line:

• go to Employees (in CallGear), find your employee by name or email and add a SIP line; How to make and receive calls

  To make and receive calls each of the employees should have a SIP-line. To add a SIP line:

  • go to Employees (in CallGear), find your employee by name or email and add a SIP line;

To add a SIP line:

• go to Employees (in CallGear), find your employee by name or email and add a SIP line;

• choose the number for outbound calls (if you haven't connected at least one, you will be unable to create a sip-line). Select the number of lines (we recommend 2) and save the settings.

  

<aside> ⛔ User without a SIP-line won't be able to make and receive calls.

</aside>

1.1 If you want to make and receive calls with the CallGear app:

• click on the employees' name;

• jump to Employees > Softphone user, enable Softphone and add credentials (login and password);

  

• send the credentials to your employee;

  

1.2 If you want to make and receive calls with other SIP client or IP phones:

• go to Virtual PBX, click on the SIP number (e.g. 033606) and copy the credentials;
• login with the credentials on your device;